Refund Policy

Effective Date: 21/02/2024

Thank you for your purchase at Pandora Web Digital Assets. We appreciate your business and want to ensure that you have a positive experience with our digital products. Please read our refund policy carefully.

Digital Product Nature

Due to the digital nature of our products, all sales are considered final. Once a product has been purchased and downloaded, it cannot be returned or exchanged. We do not offer refunds for digital products once the order is confirmed and the product has been sent.

Exceptional Circumstances

In exceptional circumstances, we may consider offering a refund or exchange if you meet the following criteria:

– You have not downloaded the product.
– There was a technical issue preventing you from accessing or downloading the product.
– The product was misrepresented in its description.

Refund Requests

If you believe you qualify for a refund under our exceptional circumstances policy, please contact us at admin@pandorawebstudio.com within 3 days of your purchase. Include your order number, the reason for the refund request, and any relevant evidence to support your claim.

Processing Refunds

If your refund request is approved, we will process the refund to your original payment method within 10 business days. You will receive a confirmation email once the refund has been processed.

Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us at admin@pandorawebstudio.com.